There are numerous benefits to sourcing for a web hosting company in Kenya. Besides dedicated customer service and proximity, you get a customised experience if you host your website locally. There are also other internal and external factors surrounding local web hosting, which we will discuss shortly.


The main difference between international and local web hosting is location. With local, the web hosting infrastructure is managed locally, while international web hosting operates from another country. It is also worth noting that most web hosting companies in Kenya are resellers; buying the bandwidth and hosting space in bulk and subdividing it to suit local demand.


The Benefits of Buying Web Hosting Services in Kenya for Your Business

  1. Service proximity
  2. Better cost per acquisition
  3. Supporting the local industry
  4. Abiding by local regulations


Service Proximity

The convenience associated with proximity in the service world is unmatched. If your web host has technical or operational issues, it is easier to call and solve them in good time. If it needs specialised work, the technician can come to your premises, look at the issue and handle it. Such an approach cannot happen with an international web hosting company. Everything is done virtually, and if the customer doesn’t understand the process, the entire engagement is thrown in disarray.


Other factors, such as language and cost of maintenance, work well with local web hosting companies. The technician and the customer can converse well in the local language, which enhances understanding and coherence. The package is fair if the web host technician needs facilitation to do their work. Such enabling factors are not available with international web hosting companies.


Essentially, customers get value for money when they source for a local web hosting company. It saves time and encourages good customer service.


Better Cost per Acquisition 

Cost is an integral part of sourcing for a web hosting company since it affects the value associated with the service. Local payments attract only a few service charges keeping the service cost in control. Once you pay via M-Pesa, the transaction charges are the only cost you incur besides the actual service cost. When you purchase web hosting services from an international company, you pay more on transaction costs, which eats into the gross cost. If inflation is high, the marginal cost of changing from Kenya Shillings to Dollars is another service cost.


When buying from a local reseller, you are cushioned from any additional cost since the cost is spread out among other customers. The amount you pay is negligible, saving you money in the process. More importantly, the economies of scale the local web hosting gets from purchasing web hosting packages in bulk makes the service cost affordable.


Supporting the Local Industry

There is pride in growing the economy by supporting other businesses within the same boundaries. It might not be negligible for one company, but a summation grows the economy in multiple folds. The margins realised from such transactions pay taxes, workers and give investors profits. All these groups have disposable incomes, which they can use to support other businesses. If your website serves others, the funds you paid for web hosting services can also return to you.


Essentially, you spend money to get a service, facilitating other people who eventually become consumers of your service. When you pay tax, the government spends it on social services, which makes the whole ecosystem habitable. You cannot get all these benefits if you buy web hosting services for a company abroad. All proceeds are repatriated to another country, which ends up developing, thanks to our payments.


Abiding By Local Regulations 

Each country has its laws governing ICT and online privacy. These laws operate based on the country’s unique circumstances. Each country, therefore, has laws that might differ in structure or operations, which might be illegal in Kenya. To solve this debacle, it is advisable to purchase web hosting services in Kenya, where the reseller is conversant with all applicable laws on ICT.


To understand these laws, visit the Office of the Data Protection website to learn the different data usage and ownership stages. The Kenyan law is strict on gathering, handling and using personal data, which can get someone into trouble. Since web hosting exposes clients’ and other people’s data, it is imperative to know the possible steps if these laws are breached.


To avoid the back and fro on data security and management, consider getting web hosting services from a Kenyan company.


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