Email hosting in Kenya

Factors to Consider When Sourcing for Email Hosting in Kenya Services

Web Security

Data and content safety is paramount for any organization. It is through emails that a company shares its strategies, action points, road maps, and expectations. If this information gets into the wrong hands, the company will not only be exposed but also lose customers. Therefore, the preferred web hosting in Kenya service provider must have the best website security.

There are several online security measures, both direct and indirect. The direct measure is the SSL technology that creates a firewall to prevent external access. Its SSL system is sufficient to bar any hacker from accessing customer information. More so, if they want to get additional security, the security system is open to scalability. The indirect is the preventive measure instituted to deter any exposure. HostJaer has a complete write-up on how a customer can protect their account from external access.

Uptime Guarantee

Staff and customers require email access at any time of the day. Uptime guarantee ensures that your emails and online communication are up and running anytime. The whole process needs a stable system that will not collapse due to too many requests. If the system faces a challenge, it should have self-corrective measures to keep the process ongoing. A 99.99% uptime guarantee assures clients of normalcy throughout the email hosting in Kenya lifespan.

The main reason why this feature is important is consistency. A company needs a stable system to run its communication efficiently, irrespective of the situation. A breakdown in communication means a delayed response rate, slow information uptake, and unreliability. Time is money in business, and anything below 99% is a waste of time.

Bandwidth Size

It calculates the amount of data shared between the server and the internet. If you have a big workforce onboarded onto the work email, the bouquet should have over 200GB worth of bandwidth. Therefore, before getting an email hosting in Kenya service provider, ensure the bandwidth offered is within your quota or more. In case of any traffic upsurge, the host should have provisions to increase the bandwidth.

HostJaer offers up to 500GB worth of bandwidth per month, which is enough to host a busy e-commerce platform. The capacity is enough to manage both the website visits and email access simultaneously. For businesses that use the package exclusively for emails, 500GB is more than enough, irrespective of the number of emails at a given time.

Loading Speed

Email hosting speed is a factor of good processors, which is the call-point between when the system initiates the request to the time the request is honored. How light the system is determines the loading speed. Technology has come a long way to centre process activity to specific areas. Before that, everything on the page had to load for the customer to get the information they needed. In cases where there were too many people accessing the emails, malfunctions were the order of the day.

Currently, most email hosting service providers use NVMe SSD storage, which only localizes the hosting feature. When you want to access, write, retrieve, or send an email, the system only loads the section that gets the command. Since only a few KBs are prompted, the response rate is fast, even if the internet speed is low. HostJaer uses the NVMe SSD technology to guarantee faster loading speed.

Cost

Everything in business boils down to the amount spent on the service. Email hosting in Kenya is a growing phenomenon, and companies are angling for a piece of the market. However, a small figure does not necessarily mean cheap. Consider the features of the package and quantify their cost per acquisition. Ensure the package has everything you need to invoke the cost issue.

A good email hosting in Kenya service provider should have over 500GB bandwidth, unlimited emails on any domain, over 3GB RAM, and excellent customer service. Other features include free cPanel, MySQL database, and a 99.99% uptime guarantee. For such an offer, the ideal cost per year should not go above KES 4,000. HostJaer provides all these features at KES 3,500 per year, and if you are a new customer, you get a free .co.ke domain for the first year.

Customer Service

Nothing beats responsive customer service, even if the system has operational challenges. Communicating effectively shows concern attention to detail and personifies the business. Email hosting in Kenya is a structural business that is process-controlled. Adding human input, especially on activities that are difficult to understand, infuses a personal touch. Customers prefer sharing their challenges with humans rather than chatbots. Besides direct calls are personified chats, there are several points of information sources such as WhatsApp chats, knowledgebase, and email accounts.

Response rate is the main determinant of customer service; how fast the process provides answers to questions and requests. Typically, a phone call should work in real-time with ready answers and an email within 3 working hours. HostJaer has one of the best customer services in the industry, with the most responsive service, real-time solutions, and customer-centric approaches.

Data Backup

The main reason between free and customized email hosting is the retention element. Once you lose access to the data on a free email account, you cannot retrieve the information. With customized email hosting in Kenya, the company has complete control over the information that passes through, and can even retrieve it even if a user is off the grid.

Recent technology allows daily data backups, which store updated data. Of the more important features you should look out for is the data backup frequency. With this, even if your package malfunctions, you are sure of the most recent data, retrieved on or before 24 hours.