Web Hosting in Kenya

Available Disc Space

Each web hosting company has a pre-set disc space for each account or domain. The space range from 2GB up to 100GB depending on the package and web hosting company. Space is always good since it allows more files; documents, pictures and data. As you search for the ideal web hosting company in Kenya, capacity is significant.

Customer Service

You can have the best technical features but lose out due to bad client service. Not all your customers understand web development. They might need help when setting up their website. Cordially attend to them and solve their issues if you are in a position to. If possible, operate 24 hours through FAQs, knowledgebase and DIY videos. The better you handle customer issues, the more clients you retain.

Bandwidth

It is the amount of data one can transfer at a time. Higher bandwidth means more data transferred in a unit of time. Technology advancement has enhanced data transfer speed, and more web hosting companies in Kenya have faster bandwidth. However, when comparing, ensure your choice has the highest. If your website experiences high traffic, ensure you have a bigger bandwidth to withstand the pressure.

Server Uptime

Online consistency is an important feature in web hosting. Although the current technology is much better than the past, you must be sure of its uptime to guarantee streaming stability. Every wasted minute leads to a loss in revenue and trust. Anything below 99% is not good for business. Premium accounts like HostJaer have 99.99% uptime, which makes the server stable and reliable. 

Upgrading Your Package

There are 2 types of upgrades; bouquet upgrade and features upgrade. Bouquet upgrade is moving from a lower package to a higher package. You pay marginally more and get more disc space, bandwidth, c-panel and emails. In features upgrade, you can decide to add more space but maintain other features. Every additional feature attracts more money since the service offered is above the standard package. Such changes come up due to increased demand, slow website loading speed or more traffic.

FTP Access

You need FTP access if you want to move your files from one server to offline storage. Your preferred web hosting company should allow the process, to and fro, to help with data back-up. The ease in file transfer from the servers is also key in maintaining all information needed to run your website. 

Email Accounts 

Getting customised domain emails is also part of the package. Each hosting sets the number of emails a domain can have at a go. Some companies cap the number of emails a domain should have, but a good web hosting company must have unlimited emails. In real sense, the number of people allowed to access the company emails is restricted. 

Cost 

Everything boils down to the amount spent on the service. However, how much you pay for the service should be commensurate with the features provided. Not all affordable hosting packages are good. Go through the features and compare them with the service best practices. You can also research their customer experience, reviews and legal compliance. The company with the best cost combines business best practices, modern technology and complies with all statutory regulations set by the government of Kenya.

Free Trial 

Free trials are meant to give a potential customer a glimpse of what to expect before they purchase the service. It is a show of confidence that their service is better than the competition, and the only way to find out is to try it. The customer can sample the page loading speed and hosting package specifics. However, the free sample is limited to specific features.

Most web hosting companies in Kenya do not have free trials. They either discount the price on one feature by a certain percentage or give a product, like a free domain, if you purchase hosting from the services. Free trials draw more people to the web hosting company but cannot guarantee customer retention. 

Essential Technical Features 

There are other small but essential features that customers look out for when settling for a web hosting company in Kenya.

SSD

The type of SSD used by a web hosting company presupposes the browsing speed and how reliable it can be. Most web hosting companies use the normal SSD, which is still good, fast and reliable, but HostJaer’s SSD NVMe is currently the best in the game. It gives a higher website loading speed and guarantees 99.99% uptime.

RAM

It is the internal memory used to store temporary files and data, especially when the website runs several functions simultaneously. A bigger RAM means that the system can do multiple things at the same time without slowing down.

Back-up Timelines

These are the number of times the web hosting company backs up the clients’ data. On average, a back-up per day is enough, although some have up to 2 data back-up in one day.

All the technical features above give the web host service provider the capacity to function under pressure. Any company offering web hosting in Kenya with these features is the best.

Compatibility

Moving websites from one hosting to another should also consider website compatibility. Websites designed on older hosting versions might have difficulties adjusting to new technology. Ensure that every aspect migrated into the new server picks automatically, without having to fix the code and compatibility issues manually.