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+254 719 418 318
+254 704 032 050
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Our Location
Arch Business Center, Nairobi, Kenya
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We are dedicated to ensure our customers receive the best web hosting services in Kenya. We’d love for you to join our community of satisfied customers!
Contacting HostJaer FAQs
You can reach HostJaer via phone call, email, WhatsApp, or live chat. All this information is on our Contact Us page.
HostJaer operates 24/7. Reach out to us via our communication channels and one of our representatives will get back to you immediately.
HostJaer is a web hosting company in Kenya. Our main offices are located in Arch Business Center, Eastern Bypass, Nairobi.
If you need an instant response for an urgent matter, use our WhatsApp, live chat, or call us. We have other communication channels such as email and ticket system.
You need your account username/email. If you need a critical issue to be resolved, you may have to raise a ticket with your client account or send an email using your account email address for security purposes.
HostJaer support team is always on standby to assist customers. Calls, WhatsApp and live chat requests are responded to instantly.
HostJaer accepts M-Pesa, which is the most common method of payment in Kenya.
If you have a feedback, comment or complaint, send it to us through email to [email protected]. We will respond to you promptly.
Yes. We always strive to handle our customers in the best way they wish. Our aim is to ensure our support meets our customers' needs.
Yes. We highly welcome reviews to our services. You can write a review on Google My Business or TrustPilot. We look forward to your review.